Privacy Policy

Last updated: January 2025

This Privacy Policy describes how Board Infinity / InfyLearn ("we", "us", or "our") collects, uses, and shares information when you use the InfyLearn mobile application and related services, including when you access learning platforms hosted by your institution through the app.

By using the InfyLearn app, you agree to this Privacy Policy. If you do not agree, please do not use the app.

1. Information we collect

We may collect the following information:

• Email address – When you enter your email to find your institution, we use it to look up which institution(s) you are associated with and to sign you in to the correct learning platform.
• Account and sign-in data – The app stores on your device that you are signed in and which institution (tenant) you use, so you can return to the learning platform without re-entering your email each time.
• Device and app usage – We may receive information about your device (e.g. type, OS) and how you use the app (e.g. to improve the service and fix issues).
• Push notification token – If you enable notifications, we receive a token to send you push notifications (e.g. course updates or messages from your institution).
• Camera and microphone – When you use features inside the learning platform that need camera or microphone (e.g. video calls or recording), the app may access these with your permission. This is used only to provide those features within the app.
• Files you download – If you download files from the learning platform through the app, those files may be saved on your device or shared via your device's share menu; we do not access the contents of those files after download.

We do not collect information from the app that you do not voluntarily provide or that is not necessary to provide the service (e.g. we do not collect your contacts or location unless a specific feature requires it and you consent).

2. How we use your information

We use the information we collect to:

• Provide and operate the InfyLearn app and the learning experience (including sign-in and access to your institution's platform).
• Identify your institution and route you to the correct tenant platform.
• Send you push notifications if you have enabled them.
• Improve our services, fix bugs, and ensure security.
• Comply with applicable laws and enforce our terms.

We do not sell your personal information to third parties.

3. Sharing of information

• Your institution – When you sign in, we share necessary information (such as your email and sign-in state) with the institution(s) you are linked to, so they can provide you with learning content and services.
• Service providers – We may use trusted service providers (e.g. hosting, analytics, push notifications) that process data on our behalf under strict agreements.
• Legal – We may disclose information if required by law, court order, or to protect our or others' rights and safety.

We do not sell or rent your personal information to advertisers or other third parties for their marketing.

4. Data storage and security

• Data stored on your device (e.g. sign-in state, selected institution) is kept on your device and can be cleared by logging out or uninstalling the app.
• We use industry-standard measures to protect data in transit and where we store it.
• We retain your information only as long as needed to provide the service and as required by law.

5. Your rights and choices

Depending on your location and applicable law, you may have the right to:

• Access – Request a copy of the personal information we hold about you.
• Correction – Request correction of inaccurate or incomplete information.
• Deletion – Request deletion of your personal information, subject to legal and operational requirements.
• Opt-out of marketing – Unsubscribe from promotional communications (service-related messages may still be sent).
• Withdraw consent – Where we rely on your consent (e.g. push notifications, camera/microphone), you can withdraw it in your device or app settings.

To exercise these rights or ask questions, contact us using the details in the "Contact us" section below.

6. Children's privacy

Our services are intended for users who are linked to an educational institution. If you believe we have collected information from a child under the age required by your jurisdiction without proper consent, please contact us and we will take steps to delete such information.

7. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and, where required, notify you via the app or email. The "Last updated" date at the top indicates when the policy was last revised. Your continued use of the app after changes constitutes acceptance of the updated policy.

8. Contact us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: connect@boardinfinity.com
• Address: Learnture Ventures Pvt. Ltd., #809 Real Tech Park, 39/2, Bhagwan Mahaveer Rd, Sector 30A, Vashi, Navi Mumbai, Maharashtra 400703

For users in the European Economic Area (EEA), you may also have the right to lodge a complaint with a supervisory authority in your country.