Berkadia Services India Pvt Ltd is the Global Capability Center of Berkadia, a leading U.S. commercial real estate company jointly owned by Berkshire Hathaway and Jefferies Financial Group. Based in India with teams in Hyderabad and Pune, the center powers Berkadia’s end-to-end platform across mortgage banking, investment sales, and loan servicing through expertise in underwriting support, asset management, research, data science, and software engineering.
As part of an approved lending platform for Fannie Mae DUS, Freddie Mac Optigo, and FHA/HUD programs, Berkadia is recognized for its rigorous credit, compliance, and servicing standards-capabilities that India teams help operationalize at scale. The India organization is distinguished by its integration with Berkadia’s U.S. businesses, long-term ownership stability, and a culture that emphasizes client service, technology-enabled execution, and continuous learning. This blend of institutional backing and specialized domain work makes Berkadia Services India a compelling destination for talent seeking impactful careers in commercial real estate and fintech-adjacent roles.
This comprehensive guide provides essential insights into Berkadia Services India Pvt Ltd's operations, culture, and recruitment process, equipping readers with the knowledge needed to excel in interviews and understand the company's strategic direction.
1. Company Overview
About Berkadia Services India Pvt Ltd
Berkadia Services India Pvt Ltd serves as Berkadia’s strategic hub for operations, analytics, and technology, supporting the firm’s commercial mortgage banking, investment sales, and loan servicing businesses. The India teams collaborate closely with U.S. counterparts on agency and HUD loan processes, surveillance and servicing activities, research and market intelligence, marketing operations, and enterprise product engineering.
As part of Berkadia-a joint venture of Berkshire Hathaway and Jefferies Financial Group-the India entity benefits from a strong risk culture, long-term orientation, and deep domain specialization in multifamily and other commercial real estate asset classes.
| Attribute | Details |
|---|---|
| Founded | Registered in 2002 and Founded in 2009 |
| Founders | Berkshire Hathaway and Leucadia National Corporation (now Jefferies Financial Group) |
| Industry | commercial real estate and financial services |
| Headquarters | Hyderabad, Telangana, India |
Company History
Trace Berkadia Services India Pvt Ltd's evolution through key periods, highlighting major transformations and growth phases.
- 2002: Berkadia Services India Private Limited was incorporated in Hyderabad on July 17 as a private subsidiary of a foreign company. Operations began with an initial small team, described as around sixteen members.
- 2009: Berkadia (the parent company) was formed as a joint venture between Berkshire Hathaway and Leucadia National Corporation (now Jefferies Financial Group) in the US, acquiring Capmark's North American loan origination and servicing business. Berkadia India continued to support the growing global operations.
- 2017: The company held its Annual General Meeting (AGM) on September 27 and updated its financials as of March 31, 2017.
- 2022: Berkadia India celebrated the refurbishment and expansion of its facility in the DLF Cybercity in Hyderabad. At this time, the employee strength had grown to over 1,100 professionals. Berkadia India also partnered with T-Hub, a leading innovation ecosystem.
- 2023: The company celebrated its 15th anniversary as a global entity. Berkadia Services India's last reported AGM for the financial year ending March 31, 2023 was held on December 27, 2023.
- 2024: The company's operating revenue range was reported between INR 100 crore - 500 crore for the financial year ending on March 31, 2024. As of October 31, 2024, the company had a team size of 1,266 employees.
Key Milestones in Berkadia Services India Pvt Ltd History
Critical achievements that shaped Berkadia Services India Pvt Ltd's trajectory and market position.
| Year | Milestone / Achievement |
|---|---|
| 2002 | Berkadia Services India Private Limited was incorporated in Hyderabad on July 17. |
| ~2015 | Planned to increase headcount to around 800 employees. |
| 2020 | Received the "Best Employer of the Year" award. |
| 2022 | Celebrated its 20th Anniversary in India; the Hyderabad office facility was refurbished and expanded to accommodate over 1,100 professionals. |
| 2023 | Expanded its presence in India with the inauguration of a new office in Gurugram, part of DLF Cyber City. |
| 2024 | Inaugurated a new office in Bengaluru in September; doubled investment in learning and professional development, expanded its Risk Champions program, and was recognized with a "WOW Workplace Award" for 2025. |
| 2025 (Projected) | Expected to receive the "WOW Workplace Award 2025" and the "Award for Organisational Excellence" by GCC Workplace 2025. |
2. Mission, Vision, and Values
Core principles and strategic direction sourced directly from Berkadia Services India Pvt Ltd's official website.
Mission
The mission focuses on driving industry leadership through sustained investment in talent and innovation to provide exceptional service and value to clients.
Vision
The vision highlights Berkadia’s goal to be the top choice for both clients and employees by consistently upholding its core values.
Core Values
Berkadia Services India Pvt Ltd's corporate values as officially listed on its website.
- Integrity is Everything: We uphold the highest ethical standards, recognizing that trust and reputation take years to build but can be lost in moments.
- People Matter: We invest in attracting, developing, and retaining talented individuals who build meaningful, long-term relationships with customers, partners, and colleagues.
- We Take the Long View: We focus on sustainable, long-term growth and value creation over short-term gains.
- We Stand for Excellence: We pursue excellence in every endeavor, encouraging open communication and mutual support to help each other improve every day.
- We Innovate: We embrace creativity, diverse perspectives, and continuous innovation to challenge the status quo and enhance customer experiences.
- We Love Our Jobs: We are passionate about our work and find fulfillment in making a meaningful impact through what we do.
3. Comprehensive Product and Service Offerings
Berkadia provides an integrated commercial real estate platform spanning mortgage banking, investment sales, and loan servicing, with India teams enabling scale through research, analytics, and technology. As an approved Fannie Mae DUS, Freddie Mac Optigo, and FHA/HUD lender and a highly regarded servicer, Berkadia’s processes emphasize credit discipline, compliance, and data-driven execution that the India organization helps design and deliver.
1.Mortgage Banking
Berkadia’s mortgage banking business originates debt across agencies and other capital sources for multifamily and commercial assets, supported in India by underwriting analytics, closing support, and portfolio data operations.
- Fannie Mae DUS Lending: Origination and servicing of multifamily loans through Fannie Mae’s Delegated Underwriting and Servicing (DUS) program; India teams support underwriting workflows, due diligence, and data quality.
- Freddie Mac Optigo Lending: Seller/Servicer capabilities under Freddie Mac’s Optigo network for conventional and affordable multifamily; India supports modeling, market research packs, and transaction coordination.
- FHA/HUD Financing: MAP/LEAN programs for multifamily, seniors housing, and healthcare; India contributes to credit packages, third‑party report reviews, and closing documentation support.
2.Loan Servicing
Berkadia operates a large-scale servicing platform covering primary, master, and special servicing. India-based teams assist with asset surveillance, escrow/insurance administration, borrower requests, and investor reporting.
- Primary and Master Servicing: Lifecycle management of commercial mortgage loans, including payment processing, compliance, covenant monitoring, and remittances.
- Special Servicing Support: Assistance on asset workouts, consents, transfers, and resolutions, with data analysis and documentation management.
- Asset Surveillance & Reporting: Property- and loan-level surveillance, operating statement analysis, risk ratings, and reporting to investors and agencies.
3.Investment Sales & Advisory
Berkadia’s investment sales platform markets multifamily and other CRE assets across the U.S., leveraging research-backed insights. India teams provide market comps, buyer mapping, offering memorandum production, and marketing operations.
- Multifamily Investment Sales Support: Analytics for valuations and marketing materials, including rent rolls, operating statements, and sales comparable analysis.
- Affordable & Seniors Housing Advisory Support: Research and documentation support for specialized asset classes with policy- and program-driven nuances.
- Equity & Structured Capital Research: Assistance to capital markets teams with equity investor research, pitch materials, and transaction data rooms.
4.Research, Data & Technology
Berkadia Services India underpins the firm’s data, analytics, and engineering initiatives, building internal products and automations that enable speed, accuracy, and client service at scale.
- Market Research & Intelligence: Collection and analysis of property, rent, and sales datasets to create market briefs, dashboards, and internal insights.
- Data Science & Analytics: Modeling, data pipelines, quality controls, and decision-support tools for origination, servicing, and sales teams.
- Product & Software Engineering: Development of internal applications and integrations that automate workflows, enhance compliance, and improve user experience across business lines.
4. Key Competitors of Berkadia Services India Pvt Ltd:
Berkadia Services India Pvt Ltd supports Berkadia’s global commercial real estate (CRE) platform, operating in a competitive landscape that includes large capital markets and mortgage banking firms. Key rivals such as CBRE, JLL, Walker & Dunlop, Newmark, and Greystone compete on debt placement, investment sales execution, and loan servicing capabilities, as well as on technology-enabled underwriting, analytics, and client service.
1. CBRE
CBRE competes with Berkadia in CRE capital markets, including debt and structured finance and investment sales advisory.
- Overview: CBRE is a global commercial real estate services and investment firm headquartered in Dallas, operating across more than 100 countries.
- Services: Capital markets advisory, debt and structured finance, investment sales, valuation, property management, and loan servicing.
- Market Position: Recognized as the world’s largest commercial real estate services firm by revenue, with a leading capital markets platform.
2. JLL
JLL challenges Berkadia in investment sales and debt advisory through its global capital markets network.
- Overview: JLL is a global professional services firm specializing in real estate and investment management, serving clients in over 80 countries.
- Services: Capital markets, debt and equity advisory, investment sales, valuations, leasing, property and facility management.
- Market Position: A leading global CRE adviser with a substantial capital markets footprint across major asset classes.
3. Walker & Dunlop
Walker & Dunlop directly competes with Berkadia in multifamily and CRE lending, agency executions, and servicing.
- Overview: Walker & Dunlop is a U.S.-based commercial real estate finance company focused on multifamily and other CRE asset classes.
- Services: Fannie Mae, Freddie Mac, and HUD loan origination, bridge lending, investment sales, and loan servicing.
- Market Position: A leading agency lender with a large servicing portfolio in multifamily finance.
4. Newmark
Newmark competes with Berkadia across capital markets, including debt placement, structured finance, and investment sales.
- Overview: Newmark is a global commercial real estate advisory firm providing services to investors and occupiers.
- Services: Capital markets advisory, debt & structured finance, investment sales, valuation & advisory, and loan servicing/agency lending capabilities.
- Market Position: A major U.S. capital markets platform with competitive multifamily and office transaction capabilities.
5. Greystone
Greystone competes with Berkadia primarily in multifamily and healthcare financing and servicing, including HUD/FHA executions.
- Overview: Greystone is a private commercial real estate finance and investment company focused on multifamily and healthcare assets.
- Services: FHA/HUD, Fannie Mae, and Freddie Mac lending, bridge loans, CMBS, investment sales, and loan servicing.
- Market Position: A recognized leader in HUD-insured multifamily and healthcare lending with a sizable servicing platform.
5. Corporate Social Responsibility (CSR):
Berkadia Services India Pvt Ltd demonstrates its commitment to social impact through comprehensive Corporate Social Responsibility programs. The company's initiatives span environmental sustainability, community development, education, and social welfare, reflecting its dedication to creating positive change beyond business operations.
Green Office and Sustainability Practices
Berkadia Services India advances environmental stewardship through digital-first workflows to reduce paper usage, energy-efficient office operations, and waste-minimization practices. Employee-led activities such as local clean-up and awareness drives promote sustainable habits, reinforcing the company’s commitment to lowering its operational footprint.
Education and Career-Readiness Volunteering
Associates in India engage in mentoring, resume and interview workshops, and skills-sharing sessions that support students and early-career talent. These volunteer-led initiatives focus on practical learning, professional readiness, and broadening access to commercial real estate and technology careers.
Health and Wellness Outreach
The company supports community well-being through on-site awareness drives and employee participation in health-focused initiatives, including blood-donation and preventive health campaigns coordinated with qualified medical partners. Wellness education emphasizes physical and mental health for associates and their communities.
Community Giving and Disaster Relief Support
Berkadia’s India teams contribute to community needs through employee giving campaigns and in-kind collection drives (such as food, clothing, and school supplies). Local volunteer committees coordinate efforts, including support activities during times of crisis and natural disasters to aid affected communities.
Water Conservation and Sanitation Awareness
Environmental responsibility includes promoting responsible water use and sanitation awareness. Office measures and employee-led initiatives encourage conservation practices and hygiene education, contributing to healthier, more sustainable communities around Berkadia’s India locations.
Inclusive Culture and DEI Advocacy
Berkadia’s commitment to Diversity, Equity, and Inclusion extends to its India operations through inclusive leadership, allyship programming, and employee groups that foster belonging. Community-facing efforts include awareness events and volunteerism that support equitable opportunities and social inclusion.
6. Career Opportunities at Berkadia Services India Pvt Ltd
Berkadia Services India Pvt Ltd offers diverse career paths across its global operations, providing opportunities for professionals at various stages of their careers. The company's commitment to talent development and inclusive growth creates an environment where individuals can build meaningful and impactful careers.
Job Profiles and Departments
Explore the wide range of professional opportunities available across Berkadia Services India Pvt Ltd's organizational structure:
- Technology & Engineering: Build and scale Berkadia’s proprietary commercial real estate technology platforms used for mortgage banking, investment sales, and loan servicing. Roles include software engineering, QA/automation, DevOps/SRE, cloud engineering, and UI/UX. Core skills include object-oriented programming, API and microservices design, test automation, cloud (public/hybrid), and secure SDLC practices. Career paths progress from engineer/analyst to senior engineer, technical lead, architect, and engineering manager.
- Data Engineering, Analytics & Data Science: Design data pipelines and analytical solutions that support underwriting, portfolio surveillance, and client insights. Roles span data engineering, business intelligence, data governance, and applied analytics. Skills include SQL, data modeling, ETL/ELT, Python, distributed processing, and dashboarding. Growth paths include lead data engineer, analytics lead, and product analytics manager.
- Loan Servicing & Asset Management Operations: Support U.S. commercial mortgage servicing across investor reporting, escrow administration, cash management, compliance monitoring, and asset surveillance. Roles require strong analytical skills, attention to detail, familiarity with loan documentation, and operational controls. Advancement includes senior specialist, team lead, and operations manager roles.
- Mortgage Banking & Underwriting Support: Provide deal support for originations and underwriting, including financial analysis, due diligence coordination, credit memo preparation, and closing documentation for Agency and other capital sources. Skills include financial modeling, Excel proficiency, knowledge of CRE fundamentals, and clear written communication. Career paths extend to senior analyst, underwriting lead, and transaction management.
- Research, Marketing & Investment Sales Enablement: Deliver market research, property-level analytics, and marketing collateral for investment sales professionals. Roles include research analyst, marketing specialist, and production coordinator. Skills include CRE market analysis, presentation design, and CRM/content workflows. Growth opportunities lead to senior research, marketing lead, and operations coordinator positions.
- Corporate Functions (Finance, HR, Compliance & Risk): Enable enterprise operations through controllership, FP&A, procurement, people operations and talent acquisition, compliance, information security risk, and legal support. Roles emphasize process excellence, stakeholder management, and regulatory adherence. Career progression includes senior specialist, business partner, and leadership roles.
Growth and Development Opportunities
Berkadia Services India Pvt Ltd invests significantly in employee development through structured programs and initiatives:
- Role-Based Learning & Certifications: Employees have access to structured learning tracks aligned to technology, analytics, servicing, and underwriting competencies, with support for relevant industry certifications and continuous skill advancement.
- Leadership Development: Career pathways include mentorship and manager-development programs designed to build people leadership, delivery management, and stakeholder communication capabilities for future leaders.
- Global Collaboration & Cross-Functional Exposure: Teams in India work closely with U.S.-based business, technology, and servicing groups, offering cross-functional project experience and exposure to global commercial real estate workflows.
- Innovation & Product Mindset: Engineers and analysts engage in iterative product development, data-driven problem solving, and process improvement initiatives that enhance client and partner experiences.
- Inclusive Culture & Well-Being: An inclusive, performance-driven culture supports work-life balance, recognition, and employee well-being initiatives in alignment with company policies and local regulations.
7. Future Outlook and Strategic Plans
This section presents Berkadia Services India Pvt Ltd's official strategic direction based on investor presentations, press releases, and sustainability reports. All information is sourced from verified company communications and reflects confirmed initiatives and goals.
Berkadia Services India Pvt Ltd's future strategy is structured around key focus areas designed to align with global market trends and industry evolution:
1. Digital Transformation
Berkadia continues to invest in proprietary technology and data capabilities that modernize commercial real estate finance and services. The company’s strategy emphasizes product-led development, secure cloud architecture, and data-driven decisioning to improve speed, transparency, and client experience across mortgage banking, investment sales, and loan servicing. Engineering and analytics teams collaborate with business stakeholders to streamline underwriting workflows, enhance portfolio surveillance, and improve market intelligence for clients and capital partners. Automation and integration across systems are used to reduce manual touchpoints, strengthen controls, and scale operations while maintaining quality and compliance.
- Ongoing enhancements to proprietary platforms supporting mortgage banking, investment sales, and servicing workflows
- Adoption of cloud-native services and API-led integrations to unify data and accelerate product delivery
- Enterprise data and analytics programs that improve underwriting insights and asset surveillance
- Process digitization and automation to reduce turnaround times and improve operational accuracy
2. Sustainability and ESG Goals
Berkadia’s approach to sustainability is centered on responsible business practices, governance, regulatory compliance, and support for client objectives in housing and commercial real estate finance. The company aligns with applicable policies and standards, fosters an inclusive workplace, and integrates risk management and data security into operations. Where applicable, Berkadia participates in programs that support affordability, housing quality, and sound servicing practices across market cycles.
3. Market Expansion
Berkadia’s market strategy focuses on strengthening its capital markets connectivity, deepening relationships with Agency and other lending partners, and expanding advisory coverage across property types and client segments. The company prioritizes scalable platforms and teams that can respond to shifting market conditions, provide actionable insights, and deliver integrated financing and sales solutions. Berkadia’s India-based capabilities complement global operations with technology, analytics, and operations support to enable consistent client outcomes.
- Continued focus on Agency and HUD-insured lending, investment sales advisory, and loan servicing
- Client development initiatives to broaden coverage across multifamily and other CRE sectors
- Enhancements to operational and technology infrastructure to support growth and resiliency
- Targeted go-to-market programs that leverage data, research, and relationship networks
4. Innovation and R&D
Innovation at Berkadia is focused on solving core industry problems with secure, scalable technology and high-quality data. Product and engineering teams pursue iterative delivery, user research, and measurement to continuously improve tools used by clients and internal teams. Areas of emphasis include decision support for underwriting, efficient pipeline and document workflows, and advanced portfolio analytics. The company also evaluates emerging technologies where they can be responsibly applied to enhance efficiency and risk management.
- Investment in product discovery, user research, and design to improve platform usability
- Enhancement of underwriting and servicing tools to support accuracy and speed
- Selective technology collaborations to extend data and analytics capabilities
- Continuous improvement of information security and governance for proprietary solutions
5. Talent and Workforce Strategy
Berkadia’s workforce strategy emphasizes skills development, inclusive culture, and global collaboration. The company focuses on hiring for technology, analytics, servicing, and advisory support roles while developing internal talent through structured learning and leadership pathways. Hybrid collaboration models and standardized delivery practices support consistency and knowledge sharing across locations, including India-based teams that partner closely with U.S. business units.
- Targeted hiring in technology, analytics, and operations aligned to business demand
- Programs that support inclusion, engagement, and professional growth
- Role-based upskilling and manager development to build future leaders
- Global collaboration frameworks to align delivery across geographies
6. Financial Performance Goals
As a privately held company, Berkadia focuses on long-term value creation through disciplined growth, balanced capital allocation, and resilient operations. Strategic priorities include maintaining high-quality servicing standards, strengthening origination and advisory pipelines, and investing in technology and data that enhance efficiency and client outcomes across cycles.
- Ongoing cost discipline and operational efficiency programs supported by process digitization
8. Latest News & Updates about Berkadia Services India Pvt Ltd
Stay informed about Berkadia Services India Pvt Ltd's recent developments, announcements, and industry recognition through curated news coverage.
9. Conclusion
Berkadia Services India Pvt Ltd supports Berkadia’s global platform across mortgage banking, investment sales, and commercial mortgage loan servicing by providing technology, analytics, and operations expertise. Rooted in a client-first mindset and disciplined execution, the organization focuses on secure, scalable systems, reliable processes, and data-driven insights that enhance speed and quality.
Its strategic direction emphasizes digital products, operational resiliency, and deep capital markets connectivity, positioning the firm to serve clients across market cycles. With collaborative teams and a commitment to responsible business practices, Berkadia remains a trusted partner in commercial real estate finance and services.
For candidates, Berkadia Services India Pvt Ltd offers structured career paths in engineering, data, servicing operations, underwriting support, research, and corporate functions. Professionals can expect meaningful work with global exposure, role-based learning, and leadership development opportunities within an inclusive culture. Those who bring strong analytical rigor, attention to detail, and a product and process mindset will find impactful roles that contribute directly to client outcomes and to Berkadia’s long-term platform growth.
Key Takeaways for Aspiring Berkadia Services India Pvt Ltd Candidates
- Research and Preparation: Thoroughly understand Berkadia Services India Pvt Ltd's business model, recent developments, and strategic initiatives. Stay updated on industry trends and the company's competitive positioning to demonstrate genuine interest and knowledge during interviews.
- Cultural Alignment: Familiarize yourself with Berkadia Services India Pvt Ltd's values, mission, and corporate culture. Prepare examples from your experience that demonstrate alignment with these principles and showcase how you can contribute to the company's objectives.
- Technical Competency: Develop relevant skills and knowledge specific to your target role at Berkadia Services India Pvt Ltd. Understand the technical requirements and industry standards that apply to your area of interest within the organization.
- Industry Awareness: Stay informed about broader industry trends, challenges, and opportunities that affect Berkadia Services India Pvt Ltd's business. This knowledge will help you engage in meaningful discussions about the company's strategic direction and market position.