Finacle Consulting Group (FCG) is the business and digital consulting arm of Infosys Finacle, a leading global banking solution provider with over 25 years of industry leadership. FCG partners with banks across 100 countries and 250+ client relationships to drive strategy-to-execution transformation, blending deep banking domain expertise with digital capabilities and asset-based consulting.
The group helps institutions reimagine customer journeys, modernize core and surrounding systems, accelerate digital adoption, and realize measurable, value-led outcomes in areas such as retail and corporate banking, payments, wealth, trade finance, and channels.
This comprehensive guide provides essential insights into the Consultant / Senior Consultant at Finacle Consulting Group (Infosys Finacle), covering required skills, responsibilities, interview questions, and preparation strategies to help aspiring candidates succeed.
1. About the Consultant / Senior Consultant Role
As a Consultant / Senior Consultant at Finacle Consulting Group, you deliver key workstreams within complex, multi-country transformation programs for banking and financial services clients. You lead client conversations end-to-end-from discovery and requirements to design thinking workshops and solution design-translating business objectives into pragmatic, value-led outcomes.
The role requires simplifying complex banking concepts, shaping business cases, and aligning stakeholders across retail, corporate, payments, wealth, channels, and trade finance while ensuring traceability from requirements to measurable impact. Within Infosys Finacle’s consulting arm, you operate at the intersection of strategy, digital, and the Finacle product ecosystem.
You collaborate with product innovation teams to build next-generation capabilities on the Finacle platform, contribute to thought leadership and go-to-market pursuits, and support key account growth. By combining domain depth with advisory acumen, you help clients modernize and digitize the banking value chain, strengthen FCG’s market presence through whitepapers and conferences, and mentor high-performing teams-making the role instrumental to FCG’s strategy-to-execution promise.
2. Required Skills and Qualifications
Candidates should bring strong banking domain knowledge, proven consulting or financial services experience, and the ability to lead client-facing workstreams from discovery to solution design. Emphasis is on advisory excellence, analytical rigor, and clear communication that ties recommendations to business value.
Key Competencies & Skills
- Experience: 3+ years of prior work experience.
- Domain Knowledge: In one or more banking areas (Retail Banking, Corporate Banking, Payments, Wealth Management, Channels, Trade Finance).
- Industry Understanding: Strong understanding of financial services market, banking concepts, financial theory, and proficiency in various computation methodologies.
- Consulting Skills: Consulting and advisory skills with a focus on delivering business value.
- Problem-Solving: Strong problem-solving, analytical, and assessment skills.
- Communication & Client Management: Excellent written and verbal communication, client engagement, and relationship management skills. Ability to convey complex concepts simply and persuasively.
- Leadership & Initiative: Ability to independently lead business conversations, build requirements, lead workshops, and mentor a team. Proactive in driving thought leadership and business development.
- Other: Willingness to travel domestically and internationally as needed.
Technical Skills
- The JD mentions working with state-of-the-art digital capabilities like Block Chain, AI, and Analytics in the context of industry themes.
- It also references working with product innovation teams on the Finacle platform.
3. Day-to-Day Responsibilities
The role blends client delivery, solution design, and practice-building. Expect to manage workstreams on transformation programs, partner with product teams, and contribute to thought leadership and go-to-market activities-while maintaining high standards of communication, analysis, and stakeholder alignment.
- Client Engagement and Complex Project Delivery: Deliver sections of complex engagements for banking and financial services clients globally and participate proactively in the full lifecycle of transformation projects.
- Independent Business Leadership: Independently lead business conversations, build business requirements, and facilitate design thinking workshops, consulting engagements, and solution design.
- Communication and Simplification: Effectively convey complex business concepts and solutions in a simple, persuasive manner, demonstrating a deep understanding of the underlying intricacies.
- Thought Leadership and Strategy Contribution: Drive next-generation banking thought leadership, contribute to building business strategies, value-led propositions, and accelerated solution design capabilities for transformation engagements.
- Business Development and Account Management: Contribute to key account management and client relationships by driving business development initiatives, evaluating opportunities, and presenting to clients.
- Product Innovation Collaboration: Proactively work with product innovation teams to build next-generation banking capabilities on the Finacle platform.
- Firm Building and Brand Development: Contribute to enhancing FCG's profile by engaging in firm-building activities, developing new capabilities, contributing to thought leadership, authoring whitepapers, and attending conferences.
- Team Leadership and Mentorship: Mentor a team of high-performing consultants.
4. Key Competencies for Success
Beyond baseline qualifications, success in this role depends on combining advisory rigor with domain fluency and the ability to drive outcomes across complex, multi-stakeholder programs.
- Value-Centric Mindset: Consistently link recommendations to quantifiable impact (revenue uplift, cost optimization, risk reduction, CX improvements).
- End-to-End Ownership: Comfort managing entire workstreams-from scoping and analysis to solution sign-off and transition to delivery.
- Cross-Functional Collaboration: Seamless coordination with business, technology, and product innovation teams to ensure feasibility and adoption.
- Executive Communication: Ability to synthesize complexities into crisp narratives and negotiate trade-offs with senior stakeholders.
- Learning Agility: Rapidly absorb new banking trends (open banking, composable architectures, AI, blockchain, analytics) and apply them pragmatically.
5. Common Interview Questions
This section provides a selection of common interview questions to help candidates prepare effectively for their Consultant / Senior Consultant interview at Finacle Consulting Group (Infosys Finacle).
Connect your background to banking transformation, FCG’s strategy-to-execution model, and global client impact.
Highlight problem-solving, measurable value creation, and the pace of industry change.
Use STAR; emphasize scoping, requirements, alignment, and outcomes.
Discuss structuring, visuals, analogies, and tailoring messages to decision-makers.
Explain trade-off frameworks, decision criteria, and governance cadence.
Reference value metrics (revenue, cost, risk, CX), baselines, and benefit tracking.
Focus on skill building, feedback loops, and impact on delivery quality.
Discuss prioritization, timeboxing, risk flags, and stakeholder alignment.
Tie recommendations to quantified outcomes and phased delivery for early wins.
Reference domain depth, Finacle platform synergy, and global strategy-to-execution engagements.
Prepare 4–5 STAR stories spanning discovery, design, delivery, and stakeholder management; quantify impacts where possible.
Cover onboarding, servicing, lending, payments, and cross-sell; map levers to value metrics.
Discuss processes, roles, controls, data, and technology enablement with phased rollout.
Modular capabilities, accelerated change, partner ecosystems, and reduced time-to-value.
Data migration approach, parallel runs, risk controls, MVP scoping, and change management.
Account aggregation, payments initiation, cash visibility, and embedded finance scenarios.
Assess TCO, time-to-market, capability fit, integration complexity, and operating risks.
STP rate, decline reasons, auth latency, fraud losses, chargebacks, unit cost per txn, NPS.
Use cases across KYC, underwriting, collections, personalization; discuss governance and bias.
Document verification, sanctions screening, risk scoring, ongoing monitoring, and auditability.
Explain leveraging platform capabilities with configurable, value-led solutions and roadmaps.
Ground answers in real metrics, regulatory considerations, and pragmatic delivery trade-offs; avoid generic buzzwords.
Propose phased releases, guardrails, risk-based testing, and change management.
Revisit objectives, apply MoSCoW/priority matrices, and formalize governance checkpoints.
Root-cause by defect class, add reconciliations, parallel runs, and rollback criteria.
Define north-star metrics, map to value drivers, and co-sign a benefits-tracking plan.
Protect compliance-critical scope, re-sequence features, and renegotiate milestones.
Identify alternative patterns, decouple dependencies, and validate interim workarounds.
Analyze feedback themes, journey analytics, and implement targeted CX improvements.
Re-prioritize backlog, timebox sprints, add QA gates, and escalate resourcing needs.
Compare TCO, upgrade path, market-proven features, and speed-to-value with evidence.
Anchor decisions on value hypotheses, pilot designs, and measurable success criteria.
State assumptions, structure your approach, quantify impact, and close with clear next steps and risk mitigations.
Pick one demonstrating banking domain impact, measurable value, and client leadership.
Detail elicitation methods, artifacts produced, and traceability to outcomes.
Explain reuse of capabilities, configuration over custom build, and time-to-value gains.
Provide concrete processes, metrics, and regulatory context you’ve worked with.
Walk through baselining, benefit sizing, cost assumptions, and sensitivity analysis.
Discuss backlog shaping, feasibility checks, and acceptance criteria definition.
Outline ideation, research, client relevance, and dissemination for impact.
Share examples of coaching, standards, and elevating delivery quality.
Demonstrate flexibility, cross-cultural awareness, and proactive communication.
Tie your domain strengths and consulting toolkit to FCG’s value-focused delivery.
Map your resume bullets to FCG’s responsibilities; quantify achievements and align with banking outcomes and platform-led delivery.
6. Common Topics and Areas of Focus for Interview Preparation
To excel in your Consultant / Senior Consultant role at Finacle Consulting Group (Infosys Finacle), it’s essential to focus on the following areas. These topics highlight the key responsibilities and expectations, preparing you to discuss your skills and experiences in a way that aligns with Finacle Consulting Group (Infosys Finacle) objectives.
- Banking Value Chain & Domain Depth: Refresh retail, corporate, payments, wealth, channels, and trade processes; understand regulatory and risk considerations impacting solution design.
- Digital & Core Transformation: Study target operating models, core modernization strategies, migration patterns, and phased value delivery to de-risk large programs.
- Composable & Open Banking: Understand modular capabilities, APIs, partner ecosystems, and embedded finance scenarios that accelerate innovation and time-to-market.
- Design Thinking & Requirements: Practice facilitation techniques, journey mapping, and converting insights into clear requirements, roadmaps, and acceptance criteria.
- Value Measurement & Business Case: Build benefit frameworks (revenue, cost, risk, CX), baselining approaches, and tracking mechanisms to evidence outcomes.
7. Perks and Benefits of Working at Finacle Consulting Group (Infosys Finacle)
Finacle Consulting Group (Infosys Finacle) offers a comprehensive package of benefits to support the well-being, professional growth, and satisfaction of its employees. Here are some of the key perks you can expect
- High-Visibility Transformation Work: Lead strategy-to-execution programs with measurable impact across global banks.
- Cutting-Edge Themes: Opportunity to work on Future of Banking, composable architectures, open banking, AI, blockchain, and analytics.
- Career Growth & Leadership: Accelerated responsibilities, mentorship, and pathways to practice leadership in a high-performance culture.
- Global Exposure: Collaborate with diverse teams and clients across 100+ countries with potential domestic and international travel.
- Thought Leadership Platform: Publish whitepapers, present at conferences, and shape market narratives alongside industry leaders.
8. Conclusion
Succeeding as a Consultant / Senior Consultant at Finacle Consulting Group (Infosys Finacle) requires a blend of banking domain depth, advisory rigor, and the ability to translate strategy into executable, value-led solutions. By mastering discovery, solution design, stakeholder alignment, and benefit tracking, you can drive measurable outcomes across retail, corporate, payments, wealth, channels, and trade finance.
The role offers exposure to cutting-edge themes like composable banking and open banking, plus opportunities for thought leadership, global collaboration, and accelerated growth. Thorough preparation-grounded in real metrics and pragmatic delivery-will help you stand out and demonstrate how you can advance FCG’s strategy-to-execution promise.
Tips for Interview Success:
- Quantify Your Impact: Prepare 3–4 STAR stories with clear metrics (revenue, cost, risk, CX) to evidence value-led transformation.
- Show Domain Fluency: Be ready to discuss specific processes in retail, corporate, or payments and the regulatory context shaping solutions.
- Demonstrate Platform Thinking: Explain how leveraging existing platform capabilities accelerates delivery versus custom build.
- Lead with Structure: In case questions, frame assumptions, outline options/trade-offs, and close with a pragmatic action plan.