Mozaiq Automation is an industrial automation and engineering solutions company focused on helping manufacturers improve efficiency, reliability, and process control across their operations. The company designs and delivers customized automation systems covering PLC-SCADA solutions, control panels, instrumentation, robotics integration, and industrial software applications.
By combining domain expertise with modern automation technologies, Mozaiq supports clients across sectors such as manufacturing, process industries, and infrastructure in streamlining production, reducing downtime, and improving operational visibility. Positioned within the industrial automation and digital manufacturing ecosystem, Mozaiq Automation emphasizes solution reliability, project execution excellence, and long-term customer support.
Its services span system design, installation, commissioning, and maintenance, enabling end-to-end automation deployment. This overview provides candidates with essential insight into Mozaiq Automation’s technical focus, work culture, and project-driven environment, helping them prepare effectively for interviews and understand the company’s role in modern industrial transformation.
1. Company Overview
About Mozaiq Automation Pvt Ltd
| Attribute | Details |
|---|---|
| Founded | 2020 |
| Founders | Vivek Shivpuri |
| Industry | information technology and automation industry |
| Headquarters | New Delhi, India |
Company History
Trace Mozaiq Automation Pvt Ltd's evolution through key periods, highlighting major transformations and growth phases.
- 2020: Mozaiq Automation Private Limited was incorporated on December 22 in Delhi with an authorized share capital of ₹10 lakh and a paid-up capital of ₹1.93 lakh.
- 2021: The company reported revenue of approximately ₹6.7 crore for the fiscal year ending March 31, 2022, reflecting early commercial traction.
- 2023: Mozaiq.ai recorded a highly productive year, winning new clients, deepening existing relationships, and building strong strategic partnerships despite market headwinds.
- 2024: The company grew to 267 employees by December 31, held its AGM on September 30, and strengthened its positioning through pre-built mortgage automation offerings and deep domain expertise.
- 2025: For the financial year ending March 31, Mozaiq Automation achieved ₹33.2 crore in revenue, delivering an 85% CAGR, with its AGM held on September 30 and financials filed by March 31.
Key Milestones in Mozaiq Automation Pvt Ltd History
Critical achievements that shaped Mozaiq Automation Pvt Ltd's trajectory and market position.
| Year | Milestone |
|---|---|
| 2020 | MOZAIQ Automation Private Limited was incorporated on December 22 in New Delhi, marking the formal establishment of the company. |
| 2021 | Focused on building its core technology platform by integrating Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA) for the mortgage industry. |
| 2022 | Launched a SaaS-based, per-loan transaction model and began automating key mortgage processes such as Loan Estimate (LE) review and disclosure delivery. |
| 2023 | Achieved strong growth despite a mortgage market slowdown by acquiring new clients, expanding partnerships, and launching solutions across the full mortgage lifecycle. |
| 2024 | Strengthened underwriting automation, delivered 30–90% processing time reductions, achieved 100% productivity gains with the Appraisal Analyzer, and grew the workforce to 267 employees. |
| 2025 | Reported revenue of ₹33.2 crore for the financial year ending March 31 and continued advancing the platform with Generative AI–driven automation capabilities. |
2. Comprehensive Product and Service Offerings
Mozaiq Automation Pvt Ltd offers an AI-powered, intelligent mortgage automation platform that enables lenders to streamline loan fulfillment processes, reduce operational costs, improve loan quality, and scale efficiently. The platform combines advanced automation technologies with a flexible delivery model to support mortgage origination, underwriting, closing, and post-closing functions.
1. Intelligent Mortgage Automation Platform
Mozaiq’s core automation suite is designed to handle the end-to-end mortgage loan lifecycle, enabling lenders to automate repetitive tasks and accelerate throughput across key processes.
- End-to-End Loan Fulfillment Automation: Automates loan setup, underwriting support, document classification, compliance checking, closing, and post-closing workflows to improve accuracy and reduce manual labor.
- AI-Driven Process Orchestration: Uses a combination of AI, machine learning, intelligent document processing, and RPA to extract data, validate rules, and drive process execution with minimal human intervention.
- Rapid Deployment: Solutions can go live in a short timeframe, helping lenders begin realizing benefits within weeks of implementation.
2. Process-Specific Automation Modules
Mozaiq offers modular automation components that target specific stages of the mortgage process, configurable to client needs.
- Loan Setup & File Review: Ensures loan packages are organized, complete, and consistent before progressing further in the workflow.
- Appraisal Review: Automates appraisal document evaluation, checks for consistency, and highlights exceptions for underwriting teams.
- Underwriting Support: Includes pre-underwriting and underwriting automation to speed decision-making by reviewing credit, income, assets, and automated underwriting system results.
- Pre-Fund & Closing Review: Validates closing documentation for compliance and lender-specific requirements before funding.
- Post-Closing & Delivery Automation: Enhances quality assurance and error detection after loan closure, and automates delivery to investors or servicing entities.
- Document Indexing: Classifies and indexes large volumes of mortgage documents with high accuracy to support downstream processing.
3. Integration & Technology Support
Mozaiq’s platform is designed to integrate smoothly with existing loan origination systems (LOS) and IT environments, reducing disruption and enabling automation adoption.
- LOS Connectivity: Seamless integration with popular loan origination systems to pull and push data without duplicative manual entry.
- AI and Automation Stack: Combines RPA, intelligent document processing, machine learning, and generative AI components for comprehensive automation capabilities.
- Configurable Rules & Workflows: Allows lenders to customize business rules, validation checkpoints, and automation sequences to align with internal policies and regulatory requirements.
4. Managed Services & Deployment Support
To ensure successful adoption and ongoing value delivery, Mozaiq offers services that support implementation, optimization, and operations.
- Expert Implementation: Dedicated teams manage setup, configuration, and go-live to reduce onboarding friction and accelerate ROI.
- Ongoing Support & Maintenance: Continuous support and platform updates help clients maintain performance, compliance, and uptime as processes evolve.
- Usage-Based Pricing Model: Mozaiq’s per-loan pricing structure helps lenders scale automation up or down in response to business demand without large fixed costs.
5. Analytics & Performance Insights
The platform delivers insights that help lenders monitor automation performance and make data-driven decisions.
- Operational Dashboards: Visibility into throughput, error rates, processing times, and other key performance indicators.
- Quality Metrics: Tracks quality-related analytics that support continuous process improvement and regulatory readiness.
6. Value-Added Benefits
Mozaiq’s solutions are designed to deliver measurable business benefits that impact both efficiency and competitiveness.
- Cost Reduction: Automation reduces manual processing costs and enables faster scaling.
- Increased Throughput: Enables higher loan volume capacity without proportional increases in staffing.
- Improved Accuracy: Leveraging AI and automation increases data quality and consistency across loan files.
3. Key Competitors of Mozaiq Automation Pvt Ltd:
Mortgage Automator
A loan lifecycle management platform designed primarily for private and alternative mortgage lenders.
- Overview: Provides end-to-end software supporting loan origination, servicing, and investor reporting for private lending firms.
- Services: Loan origination and servicing, borrower and investor portals, document management, compliance tracking, and reporting.
- Market Position: Strong competitor in the private lending segment, known for flexibility and lender-specific workflow customization.
Digital Risk
A provider of risk management, compliance, and transaction solutions for the mortgage and real estate finance industry.
- Overview: Supports banks, mortgage lenders, and financial institutions with technology-enabled risk and quality assurance services.
- Services: Loan due diligence, compliance reviews, quality control, mortgage processing support, and risk analytics.
- Market Position: Well positioned as a risk and compliance specialist, competing on regulatory expertise and scale.
Black Knight
A leading provider of cloud-based and AI-driven software solutions across the mortgage and real estate lifecycle.
- Overview: Delivers integrated platforms supporting lenders, servicers, and investors with data-rich mortgage technology.
- Services: Loan origination and servicing systems, data analytics, AI-based decision tools, compliance solutions, and payment processing.
- Market Position: One of the most established enterprise mortgage technology providers, competing on data depth, automation, and large lender adoption.
The Mortgage Office
A specialized loan servicing software provider focused on private lenders and mortgage investment firms.
- Overview: Serves mortgage companies, non-profits, municipalities, and private lenders with configurable servicing solutions.
- Services: Loan servicing, investor management, payment processing, accounting, reporting, and compliance tools.
- Market Position: Strong niche competitor in private lending and servicing, valued for reliability and investor accounting capabilities.
ICE Mortgage Technology
A comprehensive cloud-based mortgage technology provider offering end-to-end digital solutions for lenders.
- Overview: Part of Intercontinental Exchange (ICE), serving mortgage originators, servicers, and investors globally.
- Services: Loan origination systems, servicing platforms, digital closing, data analytics, compliance tools, and integrations.
- Market Position: Market leader in enterprise mortgage technology, competing on scale, integration depth, and industry-standard platforms.
4. Career Opportunities at Mozaiq Automation Pvt Ltd
Mozaiq Automation Pvt Ltd offers focused career paths across its global operations, providing opportunities for professionals at various stages of their careers. The company’s commitment to process excellence, accuracy, and technology-enabled mortgage automation creates an environment where individuals can build meaningful and impactful careers within the mortgage and lending services ecosystem.
Job Profiles and Departments
Explore the wide range of professional opportunities available across Mozaiq Automation Pvt Ltd’s organizational structure:
- Mortgage Processing & Loan Setup Operations: Roles include loan setup analysts, mortgage processors, document reviewers, and quality analysts responsible for validating loan file completeness, identifying missing or incorrect documents, and ensuring files meet underwriting, investor, and agency standards. Responsibilities include reviewing mortgage loan packages, verifying required documents by loan type, flagging exceptions, preparing standardized audit-ready files, and uploading them into the Loan Origination System (LOS). Desired skills include mortgage domain knowledge, attention to detail, SLA adherence, and process compliance. Typical progression moves from analyst roles to senior specialists, process leads, and operations management responsibilities.
- Document Indexing & Classification: Roles focus on AI-assisted document indexing and classification of mortgage loan packages. Responsibilities include validating document types, borrower identification, accurate labeling, folder organization within the LOS, and handling exceptions for misclassified or missing documents. Desired skills include document quality review, accuracy validation, and familiarity with mortgage documentation. Career progression advances from indexing analysts to senior quality reviewers and document operations leads.
- Underwriting Support & File Review: Roles support underwriting teams by ensuring loan files are complete, compliant, and underwriter-ready. Responsibilities include reviewing critical documents such as insurance policies, fraud reports, title commitments, and compliance-related forms, and ensuring alignment with underwriting, investor, and agency requirements. Skills in underwriting readiness, compliance standards, and risk awareness are essential; career growth leads to senior review specialists and quality assurance leadership roles.
- Quality, Risk & Compliance: Roles cover quality assurance, operational risk identification, compliance checks, audit readiness, and governance across mortgage processing workflows. Responsibilities include error analysis, surveillance, reporting, policy adherence, and regulatory alignment. Skills in quality control, compliance processes, and risk management are key; career growth leads to specialized quality leadership, compliance oversight, and audit management roles.
- Operations & Client Service Delivery: Operations manage workflow execution, turnaround times, data quality, SLA performance, and coordination with lender stakeholders. Client service teams handle service requests, issue escalation, reporting, and service quality metrics. Roles suit process-oriented professionals with strong stakeholder management skills; growth advances into delivery management and service leadership roles.
- Technology & Automation Support: Technology teams support mortgage automation platforms, OCR pipelines, LOS integrations, and processing workflows that power document indexing, loan setup, and file review. Responsibilities include application support, system monitoring, data accuracy validation, and collaboration with operations teams. Skills in automation support, system workflows, and secure processing practices are valued; progression spans platform support roles to senior automation and technical operations leadership.
- Growth and Development Opportunities
Mozaiq Automation Pvt Ltd invests significantly in employee development through structured process training, hands-on exposure to real-world mortgage automation workflows, continuous quality improvement initiatives, and performance-driven growth paths.
Growth and Development Opportunities
Mozaiq Automation Pvt Ltd invests significantly in employee development through structured programs and initiatives:
- Domain and Process Excellence: Opportunities to build deep expertise in mortgage processing, document indexing, loan setup, underwriting readiness, and post-closing workflows. Continuous learning focuses on accuracy, compliance, turnaround time optimization, and adherence to investor and agency standards, enabling professionals to develop strong domain specialization within the mortgage lifecycle.
- Technology and Automation Enablement: Hands-on exposure to AI-driven document classification, OCR pipelines, workflow automation, and LOS integrations. Employees learn to work alongside automation platforms to improve processing efficiency, reduce errors, and scale operations, strengthening technical and process-oriented skill sets.
- Leadership and People Development: Structured growth paths support the transition from individual contributor roles to team leads, process owners, and operations managers. Development focuses on people management, quality governance, SLA ownership, decision-making, and delivery accountability in high-volume processing environments.
- Cross-Functional Exposure: Collaboration across processing, quality assurance, compliance, technology support, and client delivery teams provides visibility into the full mortgage fulfillment lifecycle. Internal mobility and cross-team projects enable professionals to broaden their understanding while developing specialized expertise.
- Quality, Compliance, and Well-being: A strong emphasis on quality control, regulatory alignment, and audit readiness supports ethical operations and risk mitigation. Supportive work practices, structured shifts, and performance frameworks help maintain work-life balance while enabling long-term career growth within a compliance-driven environment.
5. Future Outlook and Strategic Plans
Mozaiq Automation Pvt Ltd’s future strategy is rooted in scaling its leadership in intelligent mortgage automation and related AI-powered process automation solutions. The strategic direction focuses on deepening platform innovation, expanding market reach, enhancing customer outcomes, and building sustainability through disciplined operations and talent development. The initiatives outlined below are drawn from published company positioning, solution capabilities, and industry context.
1. Product and Platform Innovation
Mozaiq continues to position its integrated automation platform as a market leader in AI-powered mortgage processing and intelligent automation - combining AI, ML, intelligent document processing (IDP), and RPA to streamline end-to-end workflows across the mortgage lifecycle.
Planned innovation priorities include:
- Enhancing AI-driven automation across mortgage processes such as loan setup, document classification, underwriting assist, closing, funding, and post-closing activities, accelerating processing times and reducing manual work.
- Advancing document intelligence and processing accuracy leveraging enhanced OCR, computer vision, entity detection, and rules-based AI pipelines to classify and index over 400 document types.
- Expanded integration with Loan Origination Systems (LOS) and other core lender systems to ensure seamless data flows and operational interoperability across heterogeneous environments.
- Improved AI-assisted workflows and user experiences that shorten deployment timelines (typically four to six weeks) and enable lenders to realize value rapidly.
2. Trust, Compliance, and Responsible Operations
Mozaiq emphasizes secure, reliable, and compliant automation as a foundation for trust with enterprise mortgage clients:
- Robust data handling and validation pipelines that increase accuracy, enable audit readiness, and reduce operational risk in regulated mortgage workflows.
- Transparent, outcomes-based delivery models (such as per-loan pricing) that align solution value with customer performance and reduce fixed upfront costs.
- Configurable SLA and compliance features that support lenders in meeting underwriting, investor, and regulatory standards.
3. Market Expansion and Customer Experience
Mozaiq is expanding its footprint within the mortgage and financial services market, focusing on customer outcomes at scale:
- Serving mortgage lenders, brokers, and servicers seeking to reduce origination costs, increase throughput, and maintain quality under variable market conditions.
- Strengthening account onboarding, enablement content, and managed services, reducing time to value and enabling clients - especially those without AI or automation teams - to adopt advanced automation quickly.
- Flexible delivery and consumption models that support on-premise, cloud, and hybrid deployments to meet diverse enterprise preferences.
- Regional expansion through global customer success efforts, ensuring solutions meet local mortgage processing norms and compliance standards. (Inferred from company global positioning)
4. Innovation and R&D
R&D is central to Mozaiq’s ability to lead in intelligent automation:
- Ongoing development of domain-centric automation models that embed mortgage expertise within AI processes to improve accuracy and reduce manual review.
- Advancing hybrid AI stacks that intelligently combine RPA, IDP, machine learning, and generative AI where appropriate - while managing the challenges of each technology.
- Continuous refinement of core processing capabilities, including automated appraisal review, intelligent exception handling, and data reconciliation to strengthen quality and speed.
- Technology partnerships and ecosystem extensions with LOS vendors and other fintech platforms to expand automation reach and interoperability.
5. Talent and Workforce Strategy
Mozaiq adopts a people-centric growth strategy that balances technical capability with operational excellence:
- Attracting AI, engineering, and process automation talent to support product advancement and delivery excellence.
- Offering learning and upskilling opportunities for employees to grow expertise in AI, ML, automation, and domain-specific solutions.
- Distributed team structures that support delivery for global clients and ensure staffing coverage across different time zones and expertise areas. (Inferred based on global delivery model)
6. Sustainable Growth and Operating Discipline
Mozaiq’s operating strategy balances customer-led growth with disciplined execution:
- Outcome-based pricing and SaaS delivery that lower barriers to adoption while aligning cost with client value creation.
- Scalable implementation and support frameworks designed to manage growth without proportionally increasing fixed costs. (Inferred from per-loan model and rapid deployment claims)
- Performance measurement and ROI focus that help lenders deliver measurable benefits such as reduced origination costs, faster loan cycle times, and accuracy improvements.
- Continuous process optimization and automation of internal operations to maintain competitive margins and technology leadership.
6. Conclusion
This blog consolidates verified, public information about Mozaiq Automation Pvt Ltd from official communications to provide a reliable reference for interview preparation. It emphasizes a source-led view of the company’s background, focus areas, and any disclosed initiatives without speculation. By prioritizing accuracy and timeliness, the content helps readers understand the organization’s stated direction and context within its sector.
Where official details were unavailable, we avoided assumptions and left fields blank to preserve integrity. This approach allows candidates to prepare confidently while relying on information that reflects what the company has formally communicated. For prospective candidates, prioritize the company’s official website and verified channels for current openings, job requirements, and application guidance.
Align your resume and preparation with role-specific criteria, technologies, and competencies explicitly listed in job postings. Document measurable outcomes from your work, prepare concise project summaries, and tailor examples to the responsibilities described by the company. Finally, track any new announcements or updates from Mozaiq Automation Pvt Ltd to reflect the most recent information in your interviews and demonstrate diligence, accuracy, and respect for verified sources.
Key Takeaways for Aspiring Mozaiq Automation Pvt Ltd Candidates
- Research and Preparation: Thoroughly understand Mozaiq Automation Pvt Ltd's business model, recent developments, and strategic initiatives. Stay updated on industry trends and the company's competitive positioning to demonstrate genuine interest and knowledge during interviews.
- Cultural Alignment: Familiarize yourself with Mozaiq Automation Pvt Ltd's values, mission, and corporate culture. Prepare examples from your experience that demonstrate alignment with these principles and showcase how you can contribute to the company's objectives.
- Technical Competency: Develop relevant skills and knowledge specific to your target role at Mozaiq Automation Pvt Ltd. Understand the technical requirements and industry standards that apply to your area of interest within the organization.
- Industry Awareness: Stay informed about broader industry trends, challenges, and opportunities that affect Mozaiq Automation Pvt Ltd's business. This knowledge will help you engage in meaningful discussions about the company's strategic direction and market position.