Learning, Development & Capability Building

Learning, Development & Capability Building

Learning, Development & Capability Building is a structured track of 14 lessons that build a complete, interview-ready understanding of the topic. Work through them in order, then use the quiz and flashcards in each lesson to revise.

What this course covers

  • What Learning and Development Is Accountable For - Capability outcomes rather than training days delivered.
  • Training Needs Analysis at Three Levels - Organisational, task and person analysis, and diagnosing what training will not fix.
  • Adult Learning Principles and Why Training Fails - How adults actually learn, and the design mistakes that waste most training budgets.
  • Instructional Design and the Design Cycle - Analyse, design, develop, implement and evaluate, applied to a real programme.
  • The Seventy-Twenty-Ten Model & Learning in the Flow of Work - The model, the evidence behind it, and how to design on-the-job learning deliberately.
  • Blended, Digital & Self-Directed Learning Design - Choosing modality by objective, and keeping completion from becoming the goal.
  • Competency Mapping and Proficiency Levels - Building a framework with observable behaviours at each proficiency level.
  • Leadership Development & Management Training - Developing first-time managers and senior leaders, with what differs between them.
  • Coaching versus Mentoring: Choosing the Intervention - Purpose, structure and duration, and the situation each one genuinely fits.
  • Evaluating Training: The Four Levels and What to Measure - Reaction to results, with a realistic measure at each level.
  • Calculating Learning Return on Investment Credibly - Isolating the training effect, and the calculation that survives a finance review.
  • Reskilling & Upskilling When Roles Change - Building a reskilling case when automation changes what a role contains.
  • AI in Learning: Personalised Paths, Content & Skills Inference - Where AI improves learning design, and where it produces plausible filler.
  • Case Study: Designing a Capability Programme From a Business Gap - A programme designed backwards from a business metric, with the evaluation plan.