Operations Case-Cracking, Frameworks & Trade-offs is a structured track of 15 lessons that build a complete, interview-ready understanding of the topic. Work through them in order, then use the quiz and flashcards in each lesson to revise.
What this course covers
- How to Structure an Operations Case - Structuring around flow, capacity, quality and cost before calculating.
- The Operations Frameworks Worth Memorising - Each framework paired with the trigger that tells you to use it.
- Root Cause Analysis and the Five Whys in Operations - Driving to a fixable cause, with a shop-floor worked example.
- Guesstimates for Operations: Capacity, Volume & Cost - Estimating throughput, fleet size and warehouse area, step by step.
- Mental Maths and Unit Conversions Under Pressure - Tonnes, cases, pallets, kilometres and rupees, converted without fumbling.
- Trade-off: Cost versus Service Level - Where the service curve turns expensive, and how to choose a target.
- Trade-off: Inventory versus Stockout Risk - Quantifying both sides so the decision is not made on fear.
- Trade-off: Centralisation versus Responsiveness - The consolidation benefit against the speed penalty, with the maths.
- Trade-off: Automation versus Labour Flexibility - Fixed automation cost against flexible labour, under volume uncertainty.
- Trade-off: Speed versus Sustainability in Delivery - What faster delivery costs in emissions and money, and where to draw the line.
- Case: A Plant Missing Its Delivery Commitments - A delivery failure diagnosed from capacity, scheduling and quality data.
- Case: Inventory Is Rising While Stockouts Continue - The classic planning paradox, diagnosed to root cause with numbers.
- Case: Choosing Between Two Distribution Models - Two network options compared on cost, service and risk, with a decision.
- Case Drills: Five Operations Cases With Full Solutions - Five cases across manufacturing, logistics, planning, procurement and service.
- Using AI to Practise Operations Cases and Check Your Maths - Setting up an AI case partner, with the prompt and its known limitations.